Driving change and innovation for the postal and parcel sector

Postal and Parcel

Trend Report 2024

The postal and parcel market is in a huge transformation process. Trends, new technologies, changes in consumer behaviour, or global events play a significant role in this process. The 2024 Postal and Parcel Trend Report shall help to shed light on some of the trends and technologies which are re-shaping the industry.


Find out which are

  • the trends that play a crucial role;
  • the new technologies that promise opportunities but also pose risks;
  • the challenges that the market players are mostly concerned about, and
  • the investment priorities in this and the next few years.


In late 2023 and early 2024 we conducted interviews with postal and parcel sector executives and experts, organised a series of online events in which we discussed trends and new technologies with industry leaders and experts, and conducted a survey to confirm our findings. In addition, we used several sources of secondary research to support the identification of industry trends.


EXECUTIVE SUMMARY

KEY TAKEAWAYS

TRENDS 2024 | Digitalisation, Ecommerce, Sustainability, Diversification

TECHNOLOGIES | Big Data, Artificial Intelligence, Cybersecurity, Automation & Robotics, Other Technologies

CHALLENGES 2024

PRIORITIES 2024

CONSUMERS 2024

Sources & Secondary Research

The 2024 Postal and Parcel Trend Report was produced in partnership with Stamp Free.

The Stamp Free Digital Shipping Solution™ is an award-winning alternative to traditional mailing, shipping and returns. Built on AI technology customers can send parcels and manage returns from anywhere at any time with just a smartphone app. No stamps, postage labels or printers are required.

Launch of the connect2posts startup platform for the postal & logistics ecosystem

connect2posts is a platform for new technologies and startups and the entry point into the postal and logistics ecosystem. We are looking for new innovations that can change the game. We are here to convert ideas and innovations into action.


Are you a startup which has developed a solution or technology that can be relevant for the postal and logistics sector, one of the biggest industries worldwide?


Join connect2posts and share your solutions with the postal and logistics sector!

GoTo connect2posts

PIP & c2p Startup Innovation Award

Finals 2024


The Postal Innovation Platform (PIP)

&

connect2posts

 

in partnership with

Swiss Post, Austria Post and Parcel+Post Expo

 

On 22 October, Parcel+Post Expo will be dedicated to game changing technologies and solutions which will be presented by the finalists of the annual PIP Startup Innovation Award Competition.


This leading startup focused industry event will bring together innovation and strategy leaders from postal and logistics companies who will judge and choose the startups which will win the awards in the three categories:

"First & Last Mile",

"Processes, Digital & Data", and

"eCommerce, Retail & Cross-Border".

From the three winners the judges will then select one startup for the most outstanding solution or technology – the Winner of the PIP Startup Innovation Award 2024.


In the evening, the winners will be announced during the Parcel and Postal Technology International Awards ceremony, one of the highlights of Parcel+Post Expo.


Find all information here

Serviceliste

    PIP & c2p Startup Innovation Award 2024


      4 awards

       first, middle & last mile

      processes, digital & data

      eCommerce, retail & cross border

      PIP & c2p Startup Innovation Award 2024

           


    The finals will take place at the biggest postal and logistics industry expo and conference event, at Parcel+Post Expo in Amsterdam on 22 October 2024

    Sustainability Workshop / Mobility

    21 October 2024, Amsterdam

    The e-mobility transformation has become one of the key priorities for postal operators. While it is a key strategic pillar, postal operators face significant challenges.

    Addressing these challenges requires a holistic approach to ensure a smooth and successful transition to e-mobility in the postal industry.

    Our mobility workshop will bring together postal and parcel companies, industry experts, and others to discuss latest developments and best practice to navigate the mobility transformation.


    Find all information and register in our sustainability section


    - Subscribe to our YouTube Channel -

    (re-)watch all our Online Executive Forums and be informed about upcoming events

    Follow us on LinkedIn to have all the updates on upcoming and past events and activities

    About the

    Postal Innovation Platform (PIP)

    PIP's mission is to drive innovation in the postal, express and logistics ecosystem and to bring together postal and logistics companies, academic institutions, innovators and other stakeholders to shape the future of the sector.

    We are an open platform and forum that drives innovation in the postal, express and logistics ecosystem with the objective to contribute to the success of the postal industry in a rapidly changing market environment which creates new needs and demands. With an industry and stakeholder driven approach we guarantee that the right and necessary themes are discussed and analyzed.

    PIP organizes innovative initiatives, startup events, think tank activities, conferences and workshops and manages a platform which is unique in the postal world. It helps to ease the implementation of new and innovative business solutions in the postal and logistics sector. Our invitation-only roundtables allow posts and logistics companies to share experiences and know-how in new business areas and to jointly advance innovative solutions.

    Join our conferences, workshops, webinars, trainings and other events in which we discuss and exchange on latest trends, innovation and new technologies.  

    Not all companies that claim to be "innovative" are following robust processes.

    If a company doesn’t innovate it doesn't mean standing still, it means falling behind. So, there is no alternative. However, just launching some innovation or startup activities or putting in place a team to take care of innovation is not the right approach. It would probably be better to save the resources for other tasks. The big challenge is to implement an innovation architecture that can produce valuable results and thus has an impact on the company. 

    A serious innovation and startup architecture that can make an impact and helps the organisation to better respond to operational needs or market demands is a huge challenge. If you don't want to fail you need to be ready to put enough resources into this project and to fully commit. 

    Read my latest article in the Mail & Express Review (Spring 2019) at https://www.triangle.eu.com/mer/ (free download of digital version of the entire Mail & Express Review) or download the article here
    contact us: bernhard@postal-innovation.com
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